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Sourcing practice

What documents should I request from a supplier before ordering?

The answer

Request the documents that let you verify a claim, not a list of certificate names. A specification sheet, a declaration of conformity where applicable, a wear-parts list, a packing and loading plan, and the quotation with its exclusions stated. Each one should name the issuing party and be specific to your machine.

In more detail

In more detail

The point of requesting documents is to make claims checkable. A list of certificate names does not do that; a specific document naming a specific machine and a specific issuer does.

Start with the specification sheet, because every other comparison depends on it. Then, where the category requires it, the declaration of conformity — and check that it names the machine and the standards. Add the wear-parts list, since it determines whether you can maintain the machine locally. Add the packing and loading plan, because that is what a freight quote is built on.

On the commercial side, ask for the quotation with its exclusions stated explicitly, plus the trade term and validity period. Where a document cannot be provided, that is itself useful information: it tells you which claims to stop relying on.

We do not assert that a route holds any particular certificate. We obtain what the route can provide and tell you the document name and the issuing party, so the decision rests on verifiable paperwork rather than on assurance.

Confirm before acting

Confirm before acting

  • Specification sheet specific to your machine
  • Declaration of conformity where the category requires it
  • Wear-parts list with part numbers
  • Packing and loading plan with CBM and weight
  • Quotation with exclusions, trade term and validity stated

Another question?

Send the actual conditions — we will tell you what needs confirming first and which routes we can compare.